Privacy Policy

This policy applies to you if you use our products or services over the phone, online, through our mobile applications or otherwise by using any of our websites or interacting with us on social media (our “Services”). This policy gives effect to our commitment to protect your personal information.

Who are we?

When we say ‘we’ or ‘us’ or “Eichinger” in this policy, we’re generally referring to Eichinger Equipment Ltd although it does depend on the context.

Due to the General Data Protection Regulations which come in to force on the 25TH May 2018 we must make you aware of what data we collect and how the data is stored and handled. This ensures that Eichinger Equipment Ltd are compliant with the new regulations.

In order to provide our services, we may need to collect some or all of the following information:

  • Company addresses
  • Company / trading names
  • Contact Phone Numbers
  • Individual Employee Names
  • Contact Fax Numbers
  • Email addresses
  • Client customer details (for contact and delivery purposes)
  • Credit check (once an order is placed)
  • IP Addresses from use of www.eichinger.co.uk
  • Trading statistics from transactions with Eichinger Equipment Ltd

The data is gathered from incoming enquiries, search engines or verbally and we may also use 3rd party credit check companies from time to time. This data is stored on our systems and backed up periodically by 3rd party remote servers. We stress that your information will only be used for processing quotations and rarely for marketing purposes. We will not transmit your information to other parties, unless it is required to fulfil your request for a quotation, to complete an order, or we are legally obliged to do so, data disclosures will only be relevant to the requirement of the quotation.

Data Protection.
On completion of any quotations we will hold the physical and digital files on record. The files are held in file rooms on site and in secure servers. We will only store this data for as long as is necessary and only for the purpose of quotations and rarely for marketing purposes. Once the personal data is no longer needed, we will destroy it securely.

We will not transmit your information to other parties, unless it is required to fulfil your request for a quotation, to complete an order, or we are legally obliged to do so. Data disclosures will only be relevant to the requirement of the quotation.

Eichinger Equipment Ltd will never sell your information to 3rd parties.

We do not collect sensitive information about you except when you specifically knowingly provide it. In order to maintain the accuracy of our database, you can check, update or remove your personal details by mailing marketing@eichinger.co.uk

If you have any questions about privacy please contact us at marketing@eichinger.co.uk

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EQUIPMENT

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ABOUT US

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REFURB

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SUPPORT

“As a truly national hire company GAP Lifting rely heavily on their supply chain to deliver Quality and Service. Since Gap Lifting moved to the Eichinger brand we are pleased to say we have seen a decrease in supply chain issues which has enabled us to concentrate on our continually growing business whilst ensuring increased customer satisfaction”

Paul Glover | National Operations Manager, Gap Group | Lifting Division

Hire Station seek to appoint companies to its’ supply chain who continually demonstrate that their commitment to customer satisfaction and commercial values are aligned to those of our own.  We are delighted to be working with Eichinger Equipment Limited who continue to deliver an exemplary service of quality and reliable equipment throughout our branch network”

Paul Smith | Purchasing Manager, Hire Station
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